Frequently Asked Questions
Are you accepting new clients during COVID-19?
Yes, I am accepting new clients that live in the state of California. I am currently doing all sessions online through various telehealth platforms.
How do I get started?
If you would like to see if we are a good fit or have any questions, please reach out for a free 15-minute phone consultation. I will get back to you in less than 24 hours. You can call or text me (424-888-4560) or email me (firstname.lastname@example.org) to set up a time.
What are the payment options?
Payments are due at the time of service unless other arrangements have been made in advance. Payments can be made with credit card, Venmo, or Zelle. Please feel free to contact me to discuss fees in more detail.
Do you accept insurance?
I am an out-of-network provider for PPO insurance plans. I'd be happy to provide you with a superbill for you to submit to your insurance company for possible reimbursement. If you have questions about this process, please feel free to reach out and I’d be happy to answer any questions.
What happens if I need to cancel or reschedule an appointment?
All rescheduling or cancelling of sessions and classes need to be made at least 24 hours in advance of your scheduled session. If a session is missed or cancelled with less than 24 hours notice, I will need to charge the full fee for the missed session.
What should I do if I'm in crisis?
In case of a medical or clinical emergency, including a threat to your safety or the safety of others, please call 911 or go to your nearest emergency room.